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Frequently Asked Questions

Find answers to common questions about our research materials and services.

What is your return policy?

All sales are final. If your order arrives damaged or does not match what you ordered, email support@paradisopeptides.com within 24 hours of delivery with your order number and photos. Full details are in our Refund & Return Policy.

No. We ship within the United States only. Standard shipping is USPS Priority Mail (2 to 3 business days) and overnight shipping is UPS Express. Standard shipping is free on orders over $150. Orders placed before 1pm PST, Monday through Friday, ship the same day. See our Shipping Policy for details.

We accept credit and debit cards at checkout. Card payments are processed securely through our payment partner, OpenAggregators.

Email support@paradisopeptides.com or send a message through our Support page. Include your order number if your question is about an order.

Every batch is third party tested and verified at 99%+ purity by HPLC, and the Certificate of Analysis is linked on each product page. Our compounds are produced by manufacturing partners in the USA. Learn more on our Standards page.

Once your order has shipped, you will receive an email with a tracking number and a link to the carrier’s website. You can also log into your account to view your order status.
What is your return policy?

All sales are final. If your order arrives damaged or does not match what you ordered, email support@paradisopeptides.com within 24 hours of delivery with your order number and photos. Full details are in our Refund & Return Policy.

Once your order has shipped, you will receive an email with a tracking number and a link to the carrier’s website. You can also log into your account to view your order status.
Do you ship internationally?

No. We ship within the United States only. Standard shipping is USPS Priority Mail (2 to 3 business days) and overnight shipping is UPS Express. Standard shipping is free on orders over $150. Orders placed before 1pm PST, Monday through Friday, ship the same day. See our Shipping Policy for details.

What payment methods do you accept?

We accept credit and debit cards at checkout. Card payments are processed securely through our payment partner, OpenAggregators.

How do I contact support?

Email support@paradisopeptides.com or send a message through our Support page. Include your order number if your question is about an order.

What purity are your research compounds?

Every batch is third party tested and verified at 99%+ purity by HPLC, and the Certificate of Analysis is linked on each product page. Our compounds are produced by manufacturing partners in the USA. Learn more on our Standards page.